Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Sherlock Webshop website (the “Service”) operated by Sherlock Webshop (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
Purchases
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your name, shipping address, billing address, email address, phone number, and payment information.
By making a Purchase, you represent and warrant that the information you provide is accurate, complete, and up-to-date. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.
Prices and Availability
All prices displayed on the Service are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Service is inaccurate at any time without prior notice (including after you have submitted your order).
We cannot guarantee the availability of any products or services. We reserve the right to discontinue any product at any time without notice.
Shipping and Delivery
We will use reasonable efforts to fulfill your orders and ship your products within the estimated delivery times indicated on our website. However, delivery times are only estimates, and we cannot guarantee that your products will be delivered within the estimated time frame.
Returns and Refunds
We accept returns and offer refunds for products that are defective or damaged upon receipt. To initiate a return or refund, please contact us at [support@sherlock.click] within 14 days of receiving your product. Returned products must be unused, in their original packaging, and in the same condition that you received them.
We do not accept returns or offer refunds for products that have been used, altered, or damaged due to improper handling or care.
Intellectual Property
All content, including but not limited to, designs, text, graphics, images, and logos, on the Service is the property of Sherlock Webshop or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from the Service without our prior written consent.
Limitation of Liability
In no event shall Sherlock Webshop, its directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, or goodwill, arising out of or in connection with your access to, use of, or inability to use the Service, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Sherlock Webshop is located, without regard to its conflict of law provisions.
Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material